Policies

Cancellation Policy: We request at least 24 hours’ notice for cancellations or rescheduling, and we require confirmation of appt within 24 hrs. If no confirmation is given by the day of service, we reserve the right to cancel the appointment.

How to Cancel: You may cancel by phone, email, or through the scheduling platform.

Cash-Based Model: We are an out-of-network provider and do not bill insurance directly.

Payment Due: Payment is due in full at the time of service.

Accepted Forms of Payment: Credit/debit cards

Superbills: Upon request, we can provide a superbill for you to submit to your insurance provider for possible reimbursement.

In Florida, physical therapists can treat patients without a physician referral for up to 30 days.

If further treatment is needed beyond 30 days, a physician referral will be required by law

All clients must complete an intake form and sign relevant consent forms before beginning treatment.

If you receive dry needling, a separate informed consent form is required.

Your health information is confidential. We follow all HIPAA regulations to protect your personal data.

We do not share your information with any third parties without your written consent

Please wear comfortable clothing that allows access to the area being treated.

If you are experiencing illness, fever, or contagious symptoms, please reschedule your appointment.

If you are pregnant, undergoing surgery, or have a new diagnosis, inform your therapist prior to treatment.

If you have animals in the home, please arrange to have them away from the treatment area during the session.